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Best Warranty in the Business


Our VIP warranty is about you, not us. It's about taking care of you after the sale.

VIP stands for a Very Important Promise to you, our customer. We will repair or replace your Vortex product in the event it becomes damaged or defective—at no charge to you. If we cannot repair your product, we will replace it with a product in perfect working order of equal or better physical condition.

You see, it doesn't matter how it happened, whose fault it was, or where you purchased it. You can count on the VIP Warranty for all Vortex Optics riflescopes, prism scopes, red dots, rangefinders, binoculars, spotting scopes, tripods, and monoculars.

  • Unlimited Lifetime Warranty
  • Fully transferable
  • No warranty card to fill out
  • No receipt needed to hang on to

If you ever have a problem, no matter the cause, we promise to take care of you.


About Vortex

 

We focus on you, what you need, what you want, what’s important to you—because that’s what makes us tick. Let’s sum it up in three simple words: People, Products and Promises.


  • People  The Customer is King. We not only believe this to be true, but we actually follow through on it. This means we treat you—our dealers and customers—like royalty. We care about you and the smallest of details, both before and long after the sale. If you ever have a problem with one of our products, then we make that our problem—no questions asked. Years ago, we started our business with the intention of being in it for the long haul and we have no intention of changing our strategy. Just take a look at our unconditional and unlimited VIP Warranty and you will see what we mean.


  • Products  Offering you the finest in rugged optics comes about by paying attention to detail in every aspect of our business. We are fanatics about doing things right. This way you can have the utmost confidence in our products—all worry cast aside. We are constantly listening to you for feedback and ideas on new products and innovative features so you can appreciate and enjoy the best in optical performance.


  • Promises  Say what we mean and mean what we say. At Vortex you have our pledge to uncommon excellence and dedication in every aspect of our business. Keeping our promises to you is not only good business; it's the right thing to do.


People, Products and Promises—three magical words that say why it’s all about you and why ... “Vortex is the Force of Optics.”Best Warranty in the Business

Learn More

 Since 1986 Vortex has been and remain an American Owned, Veteran Owned, Family owned and operated business of hard-working folks. Check them out here.

Vortex Life

Vortex is the Force of Optics